RETURN POLICY

The Southwestern Style Gallery is committed to providing exceptional customer service and customer satisfaction is our top priority!  While we never anticipate any issues with our authentic Native American, and  southwestern collectible jewelry, if you are in any way dissatisfied with a purchase, please return the item(s) in question within 10 days of the purchase date. We ask that items be returned insured, in their original condition, and packaged as they were received. 

Upon receipt of the returned item, a store credit for the amount purchased valid for one year will be issued back to your account. Due to the unique nature of these handcrafted pieces and our direct support of Native artists, we issue refunds as store credit only to preserve the value and authenticity of the jewelry we offer.

Due to the uniqueness and collector desirability of the items we are offering, our policy lasts 10 days. If 10 days have gone by since your purchase, the sale is considered final and unfortunately we can not offer you an exchange. Shipping, handling and insurance fees are non refundable. 

The store credit for damaged in freight items will be processed after the insurance claim process is complete.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and mailed via original mailing carrier. 
 

Please, do not bend, adjust, re-size bracelets or rings, or alter items in any other way until you’ve determined that you wish to keep it. Do not alter the finish of jewelry through polishing or oxidation until you’ve determined that you wish to keep it.

 

Please mail your return to the following address:

 

The Southwestern Style Gallery and Auctions

PO BOX 1092

Georgetown, TX 78627

By purchasing from this website, the customer agrees to the terms and conditions of sale outlined on this website.