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RETURN POLICY

While we never anticipate any issues with our authentic Native American and Mexican collectible items, if you are in any way dissatisfied with a purchase, please return the item(s) in question within 10 days of the purhcase date. We ask that items be returned insured, in their original condition, and packaged as they were received.

Upon receipt of the returned item, a store credit in the amount of the item(s) returned, valid for one year from the date of the return, will be issued.

Due to the uniqueness and collector desirability of the items we are offering, our policy lasts 10 days. If 10 days have gone by since your purchase, the sale is considered final and unfortunately we can not offer you a refund or exchange. All refunds are issued in the form of store credit, excluding damaged in freight items. the store credit is valid for 1 year.

Damaged in freight items will be reimbursed after the insurance claim process is complete.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and mailed via original mailing carrier.

To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund and a store credit in the amount of return will be automatically applied to your account.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

If you need to exchange it for a similar price item, send us an email at info@thesouthwesternstyle.com and send your item to: PO BOX 1092 GEORGETOWN Texas US 78627.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: PO BOX 1092 GEORGETOWN Texas US 78627

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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